IT Program Manager

Herndon, VA

Full Time

Experienced

BT-350 – IT Program Manager
Skill Level- SME
Herndon, VA (fully on-site, no remote option)

**Please do NOT apply if you do not have an active Poly clearance. Those without a Poly will not be considered.**

Required Skills:

Demonstrated experience managing and delivering Agile consulting engagements
Demonstrated experience managing projects, tracking schedules and milestones
Demonstrated experience developing scope, schedules, and cost estimates
Demonstrated experience leading matrixed technical resources to deliver solutions
Demonstrated experience with Jira
Demonstrated experience with Confluence

Work Requirements:

Provide client management monthly metrics on project compliance and trends within the Sponsor's approved Agile best practices
Identify opportunities to expand optimization services to Partners and the IC
Project Management - The Team shall provide a single point of contact to the client and/or the Partner for project execution.

Assess Partner requirements, identify dependencies, gaps and develop proactive strategies
Establish and maintain relationships with Partners for the life of the project or services
Ensure follow-up with Partners on potential requirements for new or additional services or support
Manage projects, track schedules and milestones as defined by the client. Ensure the delivery of projects are on-time, on-budget, and within scope. Notify the Sponsor immediately if projects are at risk of not being delivered on-time, on-budget or within scope. Brief project status as required
With client oversight, develop scope, schedule, and perform cost estimates against new and existing projects
Create Rough Order of Magnitude (ROM) estimates for new and existing projects for client's approval
With client oversight, create and maintain Customer Service Agreements (CSA) and Service Level Agreements (SLAs)
Provide the client with routine written progress reports of the project in accordance to a predefined cadence
Create, update and maintain project and service support documentation in the client's document repository for the lifespan of the product
Resolve potential risks/issues
Provide risk assessment, impacts and forecast to assigned projects
Provide status of assigned projects and programs weekly or as defined by the client
At the request of the client, develop milestones and detailed schedule for complex stories
With CAM Team, provide QA reviews for CSAs and SLAs, ensuring timeliness and quality of the client's agreements for project and services

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IT Program Manager

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