Bespoke Technologies, Inc.

IT Program Manager

Herndon, VA - Full Time

BT-350 – IT Program Manager
Skill Level- SME
Herndon, VA (fully on-site, no remote option)



**Please do NOT apply if you do not have an active Poly clearance. Those without a Poly will not be considered.**



Required Skills:
  • Demonstrated experience managing and delivering Agile consulting engagements
  • Demonstrated experience managing projects, tracking schedules and milestones
  • Demonstrated experience developing scope, schedules, and cost estimates
  • Demonstrated experience leading matrixed technical resources to deliver solutions
  • Demonstrated experience with Jira
  • Demonstrated experience with Confluence


Work Requirements:
  • Provide client management monthly metrics on project compliance and trends within the Sponsor's approved Agile best practices
  • Identify opportunities to expand optimization services to Partners and the IC
  • Project Management - The Team shall provide a single point of contact to the client and/or the Partner for project execution.
  • Assess Partner requirements, identify dependencies, gaps and develop proactive strategies
  • Establish and maintain relationships with Partners for the life of the project or services
  • Ensure follow-up with Partners on potential requirements for new or additional services or support
  • Manage projects, track schedules and milestones as defined by the client. Ensure the delivery of projects are on-time, on-budget, and within scope. Notify the Sponsor immediately if projects are at risk of not being delivered on-time, on-budget or within scope. Brief project status as required
  • With client oversight, develop scope, schedule, and perform cost estimates against new and existing projects
  • Create Rough Order of Magnitude (ROM) estimates for new and existing projects for client's approval
  • With client oversight, create and maintain Customer Service Agreements (CSA) and Service Level Agreements (SLAs)
  • Provide the client with routine written progress reports of the project in accordance to a predefined cadence
  • Create, update and maintain project and service support documentation in the client's document repository for the lifespan of the product
  • Resolve potential risks/issues
  • Provide risk assessment, impacts and forecast to assigned projects
  • Provide status of assigned projects and programs weekly or as defined by the client
  • At the request of the client, develop milestones and detailed schedule for complex stories
  • With CAM Team, provide QA reviews for CSAs and SLAs, ensuring timeliness and quality of the client's agreements for project and services

 
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